The Smart(er) Merchandising Blog

We're pleased to share that Smart Merchandiser has completed SOC 2 Type II and SOC 3 examinations, both covering the AICPA Trust Services Criteria for Security. The examinations were conducted by independent auditor Johanson LLP and cover the period of April 9, 2026 through July 9, 2026. Both resulted in…

Ecommerce merchandising has always influenced revenue. But historically, proving that impact has been difficult. Merchandisers adjust product placements, reorganize categories, and curate collections to improve product discovery. These decisions can significantly influence customer behavior. Yet when revenue increases or declines, it is often difficult to isolate the role merchandising played.…

Most ecommerce teams measure product availability in simple terms. Is the product in stock? But shoppers experience inventory very differently. They care about whether their size, color, or variation is available. A product might technically be "in stock," yet still provide a frustrating shopping experience if only a few variations…

The Problem Every merchandising decision rests on one question: is it actually in stock? Yet for most teams, getting that answer is a constant struggle. Stock data lives buried in spreadsheets and back-end systems, disconnected from the visual grid where merchandising actually happens. So you're left guessing--or worse, finding out…

The Smart Merchandiser Analytics Heat Map is a new visual merchandising feature that shows how every product on a category page is performing using a single color-coded view -- warm colors for your strongest performers, cool colors for the weakest. Instead of sorting columns or exporting spreadsheets, merchandisers can see…

Ecommerce merchandising often focuses on product performance. Which products convert? Which products generate revenue? Which products deserve more visibility? But another signal plays an equally important role in product discovery: inventory availability. A product may convert well historically, but if key variations are unavailable, its performance may decline rapidly. Without…